Please be aware you are important to us !!! We are the manufacture and almost nothing is pre-made everything is made to order.We have different shipping options and business days to choose from when you check out. Please understand the times below include production and delivery time to your door.Please remember there are 5 business days in a week if there are not any holidays.
are items in stock and shipped out in 6 business days so delivery is 16 business days.Express-Rush Fedex.
This puts you in front of other orders in production and speeds up the time by approximately half the time.this will be a $50.00 added extra surcharge to the shipping charge included in the total when selected.Standard Fedex
is regular production and shipping the days are the production time and delivery time together as written below.
The times outlined below include production and delivery to your door.
These are shipping options for checkout:
- Standard FedEx Ground (25 Business Day)
- Standard FedEx 3 day (24 Business Days)
- Standard FedEx 2 Day (23 Business Days)
- Standard FedEx Overnight (22 Business Days)
- Express Rush FedEx Ground (11-12 Business Days)
- Express Rush FedEx 3 day (10 Business Days)
- Express Rush FedEx 2 Day (8 Business Days)
- Express Rush FedEx Overnight (7 Business Days)
- International (27 Business Days Approximate Due To Custom Clearance)
- International EXPRESS RUSH (16 Business Days Approximate Due To Custom Clearance)
CUSTOMS PLEASE ADD 5-10 DAYS THIS IS SENT THROUGH USPS.
PLEASE NOTE:BUSINESS DAYS ARE NOT CALENDAR DAYS THERE IS 5 BUSINESS
DAYS IN A WEEK WITHOUT HOLIDAYS.
BUSINESS DAYS ARE MONDAY- FRIDAY EXCLUDING SATURDAY /SUNDAY/HOLIDAYS, CUT-OFF DEADLINE FOR YOUR ORDERS IS 9AM-(0900) PST MONDAY-FRIDAY
AGAIN THIS IS BUSINESS DAYS NOT CALENDAR DAYS THERE IS APPROXIMATELY 5 BUSINESS DAYS IN A WEEK THAT DO NOT HAVE
NO EXCHANGES ON CUSTOM ORDERS OR PATTERN WORK.
WE ARE AN EXCHANGE ONLY COMPANY:
Exchanges must be within 21 days of the date order received.
All returns/cancellations receive a company credit applicable to future orders.
Exchanges are $5.00 per item restocking fee.All returns must have RA# to be accepted by our shipping/receiving dept.
Email Stars to receive a RA# on any exchanges.
Write your RA# on the outside of the package and ship to our address.Inside the box please write a note of clear instructions printed or typed for us to turn this around asap including email address,return address,phone number(s).